Meet Our Team

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

 

Located in Erie, PA

Hilling-Pfeffer Insurance
Alan Hilling

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President - LUTCF - Licensed Agent

 

Alan Hilling started with Hilling-Pfeffer Insurance Agency in 1990.  He specializes in personal and commercial lines, property, casualty and life insurance.  Graduate of Clarion University (Class of 1989)

Douglas Pfeffer

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Vice President - Licensed Agent

 

Doug Pfeffer partnered with his father Chuck Pfeffer at the Pfeffer Insurance Agency in 1977. He is a graduate of Edinboro University (Class of 1977). Doug is semi-retired passing the day-to-day operations to his partners Alan Hilling and Michael Langer. Doug’s son Kyle is now managing his accounts.

Michael Langer

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Partner - LUTCF - Licensed Agent

 

Mike started at Hilling-Pfeffer Insurance Agency in 1998 and has been in the industry since 1989.  Specializes in financial services, estate and retirement analysis, and employee benefits.  Member of Estate Planning Council of Erie and MDRT.  Attended Gannon University through 1976.

Andrew Maille

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Licensed Agent

Started with Hilling-Pfeffer Insurance Agency in 2000 and has worked in the insurance industry since 1983. Specializes in personal lines, small business solutions. Graduate of McDowell High School (Class of 1980.)

Chris Hilling

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CIC - Licensed Agent

 

Started with the Hilling-Pfeffer Insurance Agency as a customer service intern in 2010 and became an agent in 2011. He is a graduate of Saint Vincent College (class of 2011) in Latrobe, PA. Chris holds a Certified Insurance Counselor (CIC) professional designation and specializes in personal and commercial insurance, including life insurance.

Rod Fucci

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CIC & AU - Licensed Agent

 

Was born and raised in northwest Pennsylvania. He is a 1988 graduate of Edinboro University with a BS degree in business administration. He has been working in the insurance industry since 1991 for both the company and agency. He holds two insurance designations which include certified insurance counselor and associate in underwriting.

Zachary Langer

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Licensed Agent

 

Graduated from Cathedral Prep in 2007 and later from the University at Buffalo in 2012 with a bachelor’s degree in Business Management. He joined the agency at the beginning of 2013 and participates actively in the Erie community.

Kyle Pfeffer

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Licensed Agent

 

Kyle graduated from Harbor Creek High School in 2007, and then from Penn State Erie, The Behrend College in 2011, with a bachelor’s degree in Business Management. He started with Hilling-Pfeffer Insurance Agency in 2015.

Patrick Hilling

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Licensed Agent

 

Started with the Hilling-Pfeffer Insurance agency in May of 2017. He is a graduate of Penn State University (class of 2017.) Patrick is licensed to sell Auto, Home, Business, and Life Insurance products.

Karen Nies

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Licensed Customer Service Representative - Office Manger

 

Graduated from Mercyhurst High School in 1985. She is a graduate of Mercyhurst University (BA 1989) and University of Pittsburgh (MA 1992). Karen has been with the agency since 1995.

Jen Huggler

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Licensed Customer Service Representative

Started her insurance career with Hilling-Pfeffer Insurance Agency in Nov. 1998.

Graduate of Seneca High School (class of 1995.)

Tammy-Jo Surgener

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Licensed Customer Service Representative

Started with Hilling-Pfeffer Insurance agency in May 1997. She is a Seneca High School graduate, (class of 1986.)

Denise Francis

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Customer Service Representative

Denise is experienced in claims reporting and has been a customer service representative for over 20 years.

Emily Wettich

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Customer Service Representative

Emily started working for the Hilling-Pfeffer Insurance Agency in 2020. She is an experienced advocate for clients, working in this capacity for six plus years.

She is a 2012 graduate from General McLane High School.

Kayla Daley

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Customer Service Representative

Kayla started at Hilling-Pfeffer Insurance Agency in 2020. She graduated from Meadville Area Senior High in 2014, and is a 2020 graduate from Edinboro University of Pennsylvania with a Bachelor’s Degree in Early Childhood Education, Special Education, and STEM (Science, Technology, Engineering, and Mathematics.)

Joan Kowalewski

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Bookkeeper

 

Joan began her career at the Hilling-Pfeffer Agency in 1995 as a licensed customer service representative. She has since shifted her role at the agency to that of bookkeeper.

Located in Lakewood, New York

Hilling-Pfeffer Insurance
 
John Michael Barber

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Licensed Agent

Started with Hilling-Pfeffer Insurance Agency in 2007. Specializes in property, casualty, and commercial Insurance. Graduate of Fredonia State University (Class of 2000.)

Darlene Turnquist

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Licensed Customer Service Representative

Located in Conneautville, Pennsylvania

Nicolls Insurance Agency
 
Shannon Guthrie

 Licensed Agent in Personal, Commercial and Life/Health Insurance

Started with Nicolls Insurance Agency September of 2009.

Located in Meadville, Pennsylvania

TL Robertson Insurance
Suzanne Delo

Agency Manager

Agency Manager and a Licensed Agent with T L Robertson Insurance Agency since 2003.  Specializes in personal and commercial insurance, including life and health insurance.

Jodi Buttray

 Licensed Agent in Personal, Commercial and Life/Health Insurance

Started with T L Robertson Insurance Agency June of 2002

Jessica Dafoe

Licensed Agent in Personal and Commercial Insurance

Started with T L Robertson Insurance Agency May of 2019

Samantha Goodrum

Customer Service Representative

Started with T L Robertson Insurance Agency in 2014

Hilling-Pfeffer Insurance Agency Provides Auto/Car Insurance, Homeowners Insurance, Business/Commercial Insurance to All of Pennsylvania, Including Erie, Edinboro, Lakewood, Meadville, Corry, Saegertown, Oil City, Mckean, Cambridge Springs, and Harborcreek.

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